Healthcare doesn't stop between appointments. Neither do we.
Popula combines connected health technology, nurse-led support and care navigation to help you understand your care, stay connected to your healthcare team and make sure the next step happens.
Support for everything that happens between visits.
Your healthcare professionals provide your medical care. Popula helps you stay connected to that care after the appointment ends.
Understand Your Care
Know what your documented care plan says and what needs to happen next.
Monitor Your Health
When appropriate, connected technology helps share important health information from home.
Follow Through
Get help completing provider-ordered referrals, appointments, testing, and other next steps.
Think of Popula as your healthcare guide between visits.
Healthcare is hardest in the space between appointments.
Medical visits move quickly. You may leave with medications, testing, referrals, instructions, and health information to track—then become responsible for coordinating everything yourself. And when care is spread across different providers and healthcare systems, important information and next steps can easily become fragmented. Popula helps turn those disconnected pieces into a clear path forward.
Know the Plan
Understand what your healthcare team has documented and what comes next.
Know What's Changing
Use connected monitoring when appropriate to provide additional information between visits.
Complete the Next Step
Get help coordinating provider-ordered follow-up, referrals, and testing.
Stay Connected
Keep important information and unresolved concerns connected to the appropriate healthcare professional.
How Popula works.
We learn what is happening.
A Popula nurse learns about your healthcare needs, providers, medications, goals and barriers. When appropriate, connected devices and digital check-ins can provide additional information between visits.
We organize the picture.
With your permission, Popula can request available healthcare information and organize important records, providers, medications, appointments and next steps. Technology helps organize information. Nurses provide human review and judgment.
We help keep the right people connected.
When something needs attention, Popula helps connect you with the appropriate healthcare professional or resource — your PCP, specialist, pharmacist or community support.
We keep the next step moving.
Popula helps track appointments, provider-ordered referrals, testing, records, barriers and other follow-up so important next steps are less likely to disappear.
Popula works alongside your existing healthcare professionals. We do not replace your doctor, specialist, or emergency services.
Technology can identify information. Human care makes it meaningful.
Technology Notices
- Connected health information
- Missed check-ins or follow-up
- Changes and patterns needing review
- Information requiring attention
Nurses Understand
- The whole person
- What the care plan means
- Questions or barriers affecting follow-through
- When a healthcare professional should be involved
Navigation Makes It Happen
- Scheduling and referral support
- Record and care-plan organization
- Transportation and community resources
- Follow-up and barrier resolution
Technology Notices → Nurses Understand → Navigation Moves Care Forward
Remote Patient Monitoring
Catching changes sooner — and acting on them.
Connected monitoring can provide additional health information between visits. When readings, trends or missed check-ins meet established review criteria, Popula nurses can review the information, contact the member when appropriate and help connect them with their established healthcare team when clinical attention may be needed.
Nurse review when it matters.
When a reading or pattern meets established review criteria, a Popula nurse reviews the information, reaches out when appropriate and helps connect you to your care team. We help close the loop.
Steps 5–6 represent escalation and follow-through — the part most monitoring services skip.
For Individuals & Families
We help you understand your care, stay organized, and make sure the next step doesn't get lost.
For Healthcare Organizations
Your clinicians provide the care. Popula extends their reach between visits through nurse-led navigation, connected monitoring and closed-loop follow-up.
Membership plans.
Private-pay support designed around your healthcare needs.
Navigate
One-time care setup: $199
- Initial nurse-led assessment
- Dedicated care navigator
- Monthly nurse check-in
- Medical-record collection and organization
- Plain-language care-plan education
- Medication and provider organization
- Provider-ordered appointment coordination
- Referral tracking
- Transportation and community-resource assistance
- Secure nonurgent messaging
Connected
One-time care setup: $249
- Everything in Navigate
- Connected monitoring when included in the member's support plan
- One connected device when appropriate for the member's support needs
- Device setup and education
- Secure transmission of readings
- Automated reminders and check-ins
- Health-trend and exception review
- Nurse outreach when information requires follow-up
- Monthly progress summary
Complete
One-time care setup: $299
- Everything in Connected
- Up to two connected devices when appropriate for the member's support needs
- Higher-touch nurse support
- Complex specialist-care organization
- Post-hospital transition support
- More frequent follow-up based on needs and support plan
- Monthly caregiver/family conference when authorized by the member
Not sure which plan fits? Complete our two-minute questionnaire and we'll help you decide.
Connected devices are selected according to member needs and clinical appropriateness. Membership does not include continuous real-time monitoring.
You do not have to navigate healthcare alone.
Chronic or Complex Healthcare Needs
Managing ongoing health needs involving multiple providers, medications, appointments or follow-up.
Pregnancy & Postpartum
Helping families stay organized through prenatal care, postpartum follow-up and the transitions in between.
Recovery After Hospitalization
Helping turn discharge instructions into organized outpatient follow-up.
Multiple Specialists or Medications
Helping organize care across providers, medications and next steps.
Family Caregivers
Supporting the people helping manage healthcare for someone they love.
People Facing Barriers to Care
Helping address transportation, scheduling, social and practical barriers that interfere with follow-through.
Aging Independently
Extra support staying organized, connected and confident while continuing to live independently.
Anyone Overwhelmed by Healthcare
When healthcare feels complicated, Popula helps create a clearer path forward.
Popula is not an emergency service and does not provide continuous real-time monitoring. If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency department immediately.
