CARING FROM A DISTANCE
You can’t always be there. They shouldn’t have to navigate healthcare alone.
See how Popula can support an independent older adult while helping family stay connected from miles away.
Illustrative scenario.
Technology Notices. Nurses Understand.
Healthcare doesn't stop between appointments. Neither do we.
Popula combines connected health technology, nurse-led support and care navigation to help you understand your care, stay connected to your healthcare team and make sure the next step happens.
Support for everything that happens between visits.
Your healthcare professionals provide your medical care. Popula helps you stay connected to that care after the appointment ends.
Understand Your Care
Know what your documented care plan says and what needs to happen next.
Monitor Your Health
When appropriate, connected technology helps share important health information from home.
Follow Through
Get help completing provider-ordered referrals, appointments, testing, and other next steps.
Think of Popula as your healthcare guide between visits.
Healthcare is hardest in the space between appointments.
Medical visits move quickly. You may leave with medications, testing, referrals, instructions, and health information to track—then become responsible for coordinating everything yourself. And when care is spread across different providers and healthcare systems, important information and next steps can easily become fragmented. Popula helps turn those disconnected pieces into a clear path forward.
Know the Plan
Understand what your healthcare team has documented and what comes next.
Know What's Changing
Use connected monitoring when appropriate to provide additional information between visits.
Complete the Next Step
Get help coordinating provider-ordered follow-up, referrals, and testing.
Stay Connected
Keep important information and unresolved concerns connected to the appropriate healthcare professional.
How Popula works.
01
LEARN
We learn what is happening.
A Popula nurse learns about your healthcare needs, providers, medications, goals and barriers. When appropriate, connected devices and digital check-ins can provide additional information between visits.
02
UNDERSTAND
We organize the picture.
With your permission, Popula can request available healthcare information and organize important records, providers, medications, appointments and next steps. Technology helps organize information. Nurses provide human review and judgment.
03
CONNECT
We help keep the right people connected.
When something needs attention, Popula helps connect you with the appropriate healthcare professional or resource — your PCP, specialist, pharmacist or community support.
04
FOLLOW THROUGH
We keep the next step moving.
Popula helps track appointments, provider-ordered referrals, testing, records, barriers and other follow-up so important next steps are less likely to disappear.
Popula works alongside your existing healthcare professionals. We do not replace your doctor, specialist, or emergency services.
Technology can identify information. Human care makes it meaningful.
Technology Notices
- Connected health information
- Missed check-ins or follow-up
- Changes and patterns needing review
- Information requiring attention
Nurses Understand
- The whole person
- What the care plan means
- Questions or barriers affecting follow-through
- When a healthcare professional should be involved
Navigation Makes It Happen
- Scheduling and referral support
- Record and care-plan organization
- Transportation and community resources
- Follow-up and barrier resolution
Technology Notices → Nurses Understand → Navigation Moves Care Forward
Remote Patient Monitoring
Catching changes sooner — and acting on them.
Connected monitoring can provide additional health information between visits. When readings, trends or missed check-ins meet established review criteria, Popula nurses can review the information, contact the member when appropriate and help connect them with their established healthcare team when clinical attention may be needed.
Nurse review when it matters.
When a reading or pattern meets established review criteria, a Popula nurse reviews the information, reaches out when appropriate and helps connect you to your care team. We help close the loop.
Nurse review according to the member's monitoring plan and established workflows.
Popula does not provide continuous real-time monitoring or emergency-response services.
If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency department.
1
Connected devices transmit health information from home.
2
Technology organizes readings and can flag readings, patterns or missed check-ins for review based on established criteria.
3
A Popula nurse reviews flagged information according to the member's monitoring plan and established workflows.
4
When appropriate, we contact the member to gather additional information and determine the appropriate next step within Popula's scope.
5
When clinical evaluation or treatment may be needed, we help reconnect the member with their established healthcare professional or appropriate healthcare resource.
6
Popula tracks applicable follow-up to help close the loop.
Steps 5–6 represent escalation and follow-through — the part most monitoring services skip.
For Individuals & Families
We help you understand your care, stay organized, and make sure the next step doesn't get lost.
For Healthcare Organizations
Your clinicians provide the care. Popula extends their reach between visits through nurse-led navigation, connected monitoring and closed-loop follow-up.
See Popula in Real Life
Healthcare gets complicated between appointments.
Appointments, referrals, medications, specialists, monitoring and follow-up can quickly become overwhelming. See how Popula helps people stay connected to care between visits.
Illustrative scenario.
MANAGING MY OWN CARE
Independent doesn’t have to mean doing it alone.
Managing doctors, specialists, medications, appointments, referrals and next steps can become a lot to carry. Popula provides nurse-led navigation to help you understand your care, stay organized and stay connected to your healthcare team between visits.
Your care team provides the care. Popula helps you carry it forward.
More ways Popula can help
Different lives. Different healthcare challenges. One goal: making sure the next step doesn’t get lost.
SUPPORTING SOMEONE YOU LOVE
Be their family—not their entire healthcare system.
Popula helps with the coordination and follow-through that can overwhelm families caring for someone they love.
Illustrative scenario.
WHEN WHAT HAPPENS BETWEEN VISITS MATTERS
Important health information doesn’t only happen at appointments.
Connected health technology and nurse-led support can help keep important information and next steps from getting lost between visits.
Illustrative scenario.
Membership plans.
Private-pay support designed around your healthcare needs.
Navigate
$149/month
One-time activation: $99
- Dedicated nurse navigator
- Care record organization
- Appointment & referral tracking
- Plain-language care plan education
- Secure messaging
Most Popular
Connected
$249/month
One-time activation & device: $174
- Everything in Navigate
- Connected health monitoring
- Home health device included
- Nurse review of readings
- Bi-weekly check-ins
Complete
$449/month
One-time activation & devices: $249
- Everything in Connected
- Highest-touch nursing support
- Weekly check-ins
- Post-discharge transition support
- Family caregiver coordination
Not sure which plan fits? Complete our two-minute questionnaire and we'll help you decide.
All plans include a one-time activation fee due at enrollment. See full pricing for details.
You do not have to navigate healthcare alone.
Chronic or Complex Healthcare Needs
Managing ongoing health needs involving multiple providers, medications, appointments or follow-up.
Pregnancy & Postpartum
Helping families stay organized through prenatal care, postpartum follow-up and the transitions in between.
Recovery After Hospitalization
Helping turn discharge instructions into organized outpatient follow-up.
Multiple Specialists or Medications
Helping organize care across providers, medications and next steps.
Family Caregivers
Supporting the people helping manage healthcare for someone they love.
People Facing Barriers to Care
Helping address transportation, scheduling, social and practical barriers that interfere with follow-through.
Aging Independently
Extra support staying organized, connected and confident while continuing to live independently.
Anyone Overwhelmed by Healthcare
When healthcare feels complicated, Popula helps create a clearer path forward.
Popula is not an emergency service and does not provide continuous real-time monitoring. If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency department immediately.
